By Dr. Bob McCauley
John Stossel recently announced that he has lung cancer and that he is going to survive. That is, he will survive the cancer but not the medical establishment and their treatment of their clients, ie customers. You know – customers – the people who are the reason you actually have a job because they need services.
Customer service is sclerotic because hospitals are largely socialist bureaucracies. Instead of answering to consumers, which forces businesses to be nimble, hospitals report to government, lawyers and insurance companies. Stossel
Adding to that is a fear of lawsuits. Nervous hospital lawyers pretend mistakes can be prevented with paper and procedure. Stressed hospital workers ignore common sense and follow rigid rules. Stossel
The hospital does have “patient representatives” who tell me about “patient rights.” But it feels unnatural, like grafting wings onto a pig. Stossel
Leftists say the solution to such problems is government health care. But did they not notice what happened at Veterans Affairs? Bureaucrats let veterans die, waiting for care. When the scandal was exposed, they didn’t stop. USA Today reports that the abuse continues. Sometimes the VA’s suicide hotline goes to voicemail. Stossel
Who was it that said: “If you liked your health care plan you can keep your health care plan.” But you’re not going to want to because the service, like ALL the service you get from the government SUCKS. Keep yourself healthy – the consequences of not doing so do not look terribly appealing.